Facts and FiguresInvestors GuideForeign TradeMunicipality ProfileSpecial ProjectsConsumer WebLibraryContacts in CebuAbout DTI-Cebu

HomeLinksEmail
 
Introduction
Consumer Welfare & Protection
  Rights
  Responsibilities
  Tips
  Links
Price Watch
Frequently Asked Questions
  Labelling
  Packaging
  Price Tag
  Sales Promotion
  No Return, No Exchange
  Transaction Value

  The New
Anti-Dumping Law

  Consumer Act of the Philippines

  Pyramiding
  Network Marketing
  Deceptive, Unfair, & Unconscionable Sales Acts or Practices
Complaint Handling
  How to File a Complaint
  Complaint Form, Verification & Certification
Consumer Organization
  Cebu Consumer Groups
  ConsumerNet
  Local Price Coordinating Council
  Consumer Welfare Desks (CWDs)
 

Online Complaint Handling
Department of Trade and Industry - Cebu Province
Consumer Arbitration Office
3/F LDM Building, Corner Legaspi Street & M.J. Cuenco Avenue
Cebu City 6000 Philippines
Phone: (63-32) 2557084, 2557086
Fax: (63-32) 2557609

DTI-Cebu Complaint Form (Print Off, Fill out and Mail/Fax)

Before You Begin

Make sure that you have made a sincere effort to settle your complaint directly with the company. Contact the owner, manager, or someone else in the company in a position of authority.

Please check that your statement is complete and factual, but as brief as possible. Not all fields shown here may be relevant to your complaint. Please fill in appropriate information. You MUST enter a description of the complaint and include supporting documentation (i.e. receipts, warranties, bills, etc).

Print off the form on your printer, fill it out, attach copies of supporting documents and mail/fax to DTI-Cebu Provincial Office at the address above.

The DTI-Consumer Welfare Desk Officer may need to contact you if there is missing or incomplete information on this form and to notify you of any further action taken. Please be sure to provide us with a way to reach you.

Note: Please do not use this form to ask questions or request data from us. Instead, send an e-mail to dticebu@dti.cvis.net.ph with your question or request.

Click here to view Consumer Complaint Form


   
HOME | LINKS | FACTS AND FIGURES | INVESTORS GUIDE
FOREIGN TRADE | MUNICIPALITY PROFILES | SPECIAL PROJECTS
CONSUMER WEB | LIBRARY | CONTACTS IN CEBU
ABOUT DTI-CEBU
 
 
contact links home