Department of Trade and Industry - Cebu Province
Consumer Arbitration Office
3/F LDM Building, Corner Legaspi Street & M.J. Cuenco Avenue
Cebu City 6000 Philippines
Phone: (63-32) 2557084, 2557086
Fax: (63-32) 2557609
Complaint Form (Print Off, Fill out and Mail/Fax)
sure that you have made a sincere effort to settle your complaint
directly with the company. Contact the owner, manager, or someone
else in the company in a position of authority.
check that your statement is complete and factual, but as brief
as possible. Not all fields shown here may be relevant to your complaint.
Please fill in appropriate information. You MUST enter a
description of the complaint and include supporting documentation
(i.e. receipts, warranties, bills, etc).
off the form on your printer, fill it out, attach copies of supporting
documents and mail/fax to DTI-Cebu Provincial Office at the address
DTI-Consumer Welfare Desk Officer may need to contact you if there
is missing or incomplete information on this form and to notify
you of any further action taken. Please be sure to provide us with
a way to reach you.
Please do not use this form to ask questions or request data from
us. Instead, send an e-mail to firstname.lastname@example.org with your
question or request.
here to view Consumer Complaint Form